bt9999 is committed to protecting your personal data. This Privacy Policy explains what information bt9999 collects from Players, how it is used, who it is shared with, and what rights you hold over your own data.
Six core principles that guide how bt9999 handles your personal data. These cards provide a plain-language summary — the full Policy below is the binding document.
bt9999 collects only the personal data that is strictly necessary to provide the Platform's services, comply with regulatory obligations, and process financial transactions. We do not collect data for its own sake.
All personal data held by bt9999 is stored on secure, access-controlled servers using industry-standard encryption. Access to personal data within bt9999 is restricted to personnel with a legitimate need to handle it.
bt9999 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data is shared only where operationally necessary or legally required.
bt9999 is transparent about what data is collected and why. This Policy clearly describes each category of data, the legal basis for processing it, and the retention period that applies.
Players have the right to access, correct, and in certain circumstances erase their personal data. bt9999 provides a clear process for submitting data rights requests, described in Section 9 of this Policy.
bt9999 retains personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable regulatory and legal obligations. Retention periods are set out in Section 8 of this Policy.
This Privacy Policy is published by the bt9999 platform, accessible at bt9999.one ("bt9999", "we", "us", "our"). bt9999 is an online gaming platform serving players in Pakistan and other eligible jurisdictions, offering cricket betting, sports wagering, live dealer casino games, and slot games. bt9999 operates under internationally recognised gaming regulations.
For the purposes of applicable data protection legislation, bt9999 acts as the data controller in respect of the personal data it collects from Players and visitors to the bt9999 Platform. Queries relating to data protection should be directed to the bt9999 support team using the contact details set out in Section 14 of this Policy.
This Privacy Policy applies to all personal data collected by bt9999 in connection with:
This Policy does not apply to third-party websites, payment processors, or service providers that the Player may interact with through or alongside the bt9999 Platform. Each such third party operates under its own privacy policy, for which bt9999 accepts no responsibility.
bt9999 collects the following categories of personal data from Players and Platform visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, Pakistani mobile number, city of residence | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa account number, bank account details (partial), transaction history in PKR | Deposits, withdrawals & KYC |
| Gaming Activity Data | Bet history, game sessions, wagering amounts, winnings, losses, bonus usage | During Platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | On every Platform visit |
| Usage Data | Pages visited, features used, navigation paths, search queries within the Platform | During Platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submitted | When contacting bt9999 support |
| Responsible Gaming Data | Deposit limits set, cooling-off periods activated, self-exclusion requests | When using responsible gaming tools |
When you visit bt9999.one, certain technical data is collected automatically by our servers and through cookies and similar tracking technologies, including your IP address, the type of device and browser you are using, your operating system, the pages you visit within the bt9999 Platform, and the timestamp of your visits. This data is collected without requiring any action on your part and is used for security monitoring, performance optimisation, and fraud prevention purposes.
The majority of personal data bt9999 holds about you is data you have provided directly — at the time of account registration, during the KYC verification process, when making deposits or withdrawal requests, or when communicating with bt9999 customer support. bt9999 does not collect data from social media profiles or third-party data brokers.
bt9999 uses the personal data it collects for the following purposes:
bt9999 processes personal data on the following legal bases:
bt9999 shares personal data with third parties only to the extent necessary to operate the Platform and meet its regulatory obligations. Recipients include:
bt9999 does not sell, rent, or provide personal data to third parties for their own commercial or marketing purposes. All third-party data sharing arrangements are governed by written data processing agreements that impose appropriate data protection obligations on the recipient.
In the event of a merger, acquisition, or sale of all or part of bt9999's business, personal data held by bt9999 may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and their rights in connection with it prior to the completion of the transaction.
bt9999 uses the following categories of cookies and similar tracking technologies on the bt9999 Platform:
Players may control cookie settings through their browser's privacy and security settings. Disabling non-essential cookies will not prevent you from using the bt9999 Platform but may limit certain personalisation features. bt9999 does not use third-party advertising or tracking cookies to serve targeted advertising.
bt9999 retains personal data for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by applicable law or regulatory obligation. The following retention guidelines apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | Regulatory / AML obligations |
| Financial Transaction Data | 7 years from transaction date | Financial regulation & tax law |
| Gaming Activity Data | Duration of account + 3 years post-closure | Regulatory / responsible gaming auditing |
| KYC Documents | 5 years post account closure | AML / regulatory requirement |
| Technical / Log Data | Up to 12 months | Security & fraud prevention |
| Support Communications | 3 years from last interaction | Dispute resolution & legitimate interest |
| Self-Exclusion Records | Indefinite (or as specified in exclusion request) | Responsible gaming / regulatory obligation |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bt9999's internal data lifecycle procedures.
Subject to applicable law and regulatory restrictions, Players have the following rights in respect of their personal data held by bt9999:
Request a copy of the personal data bt9999 holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your bt9999 Account.
Request deletion of your personal data where bt9999 has no legal obligation to retain it. Note that regulatory obligations may prevent full deletion in some cases.
Request that bt9999 restrict processing of your personal data in certain circumstances, such as while the accuracy of data is contested.
Request a machine-readable copy of personal data you have provided to bt9999 where processing is based on consent or contractual necessity.
Object to processing of your personal data undertaken on the basis of bt9999's legitimate interests, including direct marketing.
To exercise any of the above rights, contact bt9999 support using the details in Section 14. bt9999 will respond to all data rights requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, with notification provided to the Player. Note that the exercise of certain rights — particularly erasure — may be restricted by applicable regulatory and legal retention requirements.
The bt9999 Platform is strictly intended for individuals who are 21 years of age or older. bt9999 does not knowingly collect personal data from individuals under the age of 21. If bt9999 discovers that personal data has been collected from a person under 21, the associated Account will be immediately closed, all data deleted to the extent permitted by law, and any funds returned in accordance with applicable regulations.
bt9999 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
No system is completely immune to security risks. bt9999 encourages Players to protect their own Account security by using a strong, unique password for their bt9999 Account, enabling two-factor authentication where available, and logging out of the Platform when using a shared or public device.
bt9999 may transfer personal data to countries outside of Pakistan in connection with its use of third-party service providers, including cloud infrastructure, payment processing, and KYC verification services. Where personal data is transferred internationally, bt9999 ensures that appropriate safeguards are in place to protect the data, including contractual data processing agreements that impose equivalent data protection standards on the recipient.
Players who wish to obtain further information about international data transfers and the safeguards bt9999 applies may contact bt9999 support using the details in Section 14 of this Policy.
bt9999 reserves the right to update this Privacy Policy at any time. Players will be notified of material changes via a notice posted on the bt9999 Platform or by email to the address registered on their Account. The updated Policy will be published at bt9999.one/privacy-policy with a revised "Last Updated" date.
Continued use of the bt9999 Platform after a Privacy Policy update constitutes acceptance of the revised Policy. Players who do not accept a material amendment to this Policy should contact bt9999 support to discuss their options, including account closure under the procedure described in the bt9999 Terms & Conditions.
For all data protection queries, rights requests, or privacy complaints, Players should contact bt9999 support in the first instance. bt9999 is committed to resolving all privacy concerns promptly and transparently.
bt9999 support is available twenty-four hours a day via live chat within the logged-in bt9999 Platform. For written correspondence, use the support email address below. The bt9999 support email is displayed as plain text and is not a clickable link.
If you are not satisfied with bt9999's response to a privacy complaint, you may have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. bt9999 will co-operate fully with any regulatory investigation into its data processing practices.
For more information about your rights and how bt9999 processes your data in connection with its gaming operations, see also the bt9999 Terms & Conditions and the Responsible Gaming Policy.
Now that you understand how bt9999 handles your data, log in and enjoy cricket betting, live casino, and slots — all in PKR with full data security.
Login to bt9999 Terms & Conditions21+ For entertainment only. Gamble responsibly. bt9999 is committed to your privacy.